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Showing posts from February, 2017

Conversational UI, chatbot, AI - simply explained

Conversational UI, chatbot, AI are the concepts often misunderstood. This presentation aims to provide clarity for these popular technologies.

Real personalization, where are you?

Hello {user_name} is not a personalization. Yet lots of companies do only that and believe they have a personalized product. But where is the real personalization?