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Product ops

  Managing products is not easy. Especially in a growing company. When you need to deliver value to your customers, plan strategically, onboard new colleagues, and do customer research - it could be overwhelming and often could lead to chaos. Hence the role of product ops emerged to take on those challenges and empower product teams.
Recent posts

Product ops process - experimentation

  The product ops process is a high-level framework that could help you identify how your product teams work, introduce changes in a controlled way, improve things and optimise your organisation for higher productivity and job satisfaction.  In the last post , I suggested what the first stage of the process might be - surveying . It's when you aim to understand how your product teams work, how your entire organisation works, discover problems, turn them into products and make those products successful on the market. In this post, I'll cover the central phase of the product ops process - experimentation. 

Product ops process - surveying

  Product operations, or product ops , is an emerging field of product management focused on empowering and increasing the effectiveness of product organisations. As with any establishing functions, the product ops process is not yet decisively defined. Every org does product ops differently at the moment. 

Product ops process

  Even though the product operations process is complex and nuanced, it could be logically split into three major stages. Those are not sequential stages and you could be doing all three at the same time. 

Hiring and building a product ops team

  The product ops topic is gaining traction in the product management community. More and more product leaders are now considering creating product ops in their organisations. In this post, I'd like to offer some food for thought to anyone who looks to hire and build their product ops. 

Art and product management

  Lately, I've noticed the increasing number of product management job ads in gaming companies. On one side, it's great to see product management continues to develop as a discipline and a growing number of companies embracing the role. On the other side, it's a bit worrying that certain industries that previously were considered artistic now hire product managers.

Competitors obsession

  Healthy competition is a good thing. It drives innovation and brings benefits to customers. However, at times a product team might get obsessed with their competitors which leads them astray.