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First things to fix on a Customer Journey

Customer experience is the cornerstone of your product success. Customer Journey Map could help you to measure customer experience. Which parts of a customer journey are the most important? Where should you pay the most attention?
Recent posts

We all own the product, but you are accountable

Welcome to a day in a product manager's life. Let's moan a bit. Here are you arriving in the office seven minutes late of your usual time. You catch a "look" from your over-eager junior colleague and get to 100+ messages that await you.

Continuous product-market fit

It became a tickbox that when ticked is forgotten. But since you "reached" it - your market moved on and your product moved on. You cannot really achieve product-market fit once and for all. You need to continuously keep achieving it.

What's the next thing I need to learn?

Often product managers ask themselves this question: what is the next most valuable thing I can do? Usually, the answer to this question, like with most PM tasks, it depends.

Product management mastery books - first 5

Last time I  mentioned five books that helped me to get into product management, better understand the role and challenges PMs face. This time around, let's look at product management books that will help an experienced PM to further improve.

5 books to get into product management

Some time ago, an aspiring product manager asked me what books she should read. I gave a couple of recommendations for books that helped me massively to get into product management craft. I've read dozens of PM-related books, but the following five are probably the most essential read list for anyone who would like to get into product management or just understand what PMs do.