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Product ops

  Managing products is not easy. Especially in a growing company. When you need to deliver value to your customers, plan strategically, onboard new colleagues, and do customer research - it could be overwhelming and often could lead to chaos. Hence the role of product ops emerged to take on those challenges and empower product teams.
Recent posts

3 methods of evaluating product ops

  One of the biggest questions asked about product ops is - how do you know it's working? This question is correct and important, we need to measure product ops activities to know how the get the most out of the function. 

Product ops process - optimisation

  The product ops process I've described here is an attempt to give folks a high-level framework and a way to look at improving product management at their organisations.

Product ops process - experimentation

  The product ops process is a high-level framework that could help you identify how your product teams work, introduce changes in a controlled way, improve things and optimise your organisation for higher productivity and job satisfaction.  In the last post , I suggested what the first stage of the process might be - surveying . It's when you aim to understand how your product teams work, how your entire organisation works, discover problems, turn them into products and make those products successful on the market. In this post, I'll cover the central phase of the product ops process - experimentation. 

Product ops process - surveying

  Product operations, or product ops , is an emerging field of product management focused on empowering and increasing the effectiveness of product organisations. As with any establishing functions, the product ops process is not yet decisively defined. Every org does product ops differently at the moment. 

Product ops process

  Even though the product operations process is complex and nuanced, it could be logically split into three major stages. Those are not sequential stages and you could be doing all three at the same time. 

Hiring and building a product ops team

  The product ops topic is gaining traction in the product management community. More and more product leaders are now considering creating product ops in their organisations. In this post, I'd like to offer some food for thought to anyone who looks to hire and build their product ops.